Enjoy Free Shipping on All Orders Across the United States!
+1 (650) 446-4148 support@apliano.shop
Enjoy Free Shipping on All Orders Across the United States!

FAQ's Page

1. Do you ship to the United States?

Yes! We provide free shipping to all locations within the United States. Orders are shipped quickly and safely to your doorstep.

2. How long will my order take to arrive?

All orders are processed within 1–2 business days. Standard shipping usually takes 7–12 business days, depending on your location.

3. How can I track my order?

Once your order ships, you will receive a tracking number via email. Use it to monitor your package until it arrives.

4. What if I entered the wrong shipping address?

Please check your shipping address carefully at checkout. If you notice an error, contact us immediately so we can update it before shipping. Apliano is not responsible for delays caused by incorrect addresses.

5. What if my product arrives damaged or defective?

If your item arrives damaged or defective:

  1. Take clear photos of the packaging and item.
  2. Contact our support team within 48 hours.
  3. Include your order number and photos.

We will provide a replacement or refund promptly.

6. Can I return or exchange my order?

Yes! We offer hassle-free returns and exchanges. Items must be in their original packaging and condition. Contact our support team for instructions.

7. Are your products safe to use?

Absolutely. All Apliano products are made with high-quality, food-safe materials, including BPA-free plastics and stainless steel. They meet international safety standards.

8. Do your appliances come with a warranty?

Yes. Most of our products include a 1-year limited warranty covering manufacturer defects. Please refer to the product page for specific warranty details.

9. Can I use Apliano appliances for commercial purposes?

Many of our appliances are suitable for small-scale commercial use, like cafés, food trucks, or catering. Check product specifications to ensure they meet your business needs.

10. How do I contact customer support?

We’re here to help! Contact us via:

Email: support@apliano.shop
Phone: +1 (650) 446-4148
Address: 400 S El Camino Real, San Clemente, CA 92672, USA

Support hours: Monday–Friday, 24–48 business hours response time.